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Privacy policy

Privacy policy

Updated

Data controller

Media Ark, with registered office at El Houria, Mohammedia 20280, Morocco, is the controller of personal data collected through this website.

The processing described below falls under Moroccan Law 09-08 and the supervision of the National Data Protection Commission (CNDP).

For any question about your data, or to obtain the controller's declaration references: contact@mediaarkagency.com

Data we collect

We collect only the data you voluntarily provide through our forms: full name, email address, phone number, company name, city, sector, website, intended budget and free-text message.

We also collect anonymised browsing data (pages viewed, visit duration, traffic source, device type) through analytics tools.

No sensitive data within the meaning of Law 09-08 is collected.

Purposes and legal basis

Responding to your quote, audit or information request: performance of pre-contractual steps taken at your request.

Sending our newsletter, where you subscribed: your consent, withdrawable at any time.

Improving our website and measuring campaign performance: our legitimate interest in operating and improving our business.

Retention periods

Prospects who did not proceed: 3 years from last contact.

Clients: duration of the contractual relationship, then 5 years for accounting and legal obligations.

Browsing data: 14 months maximum.

Recipients and processors

Your data is accessible only to the Media Ark team, for the purpose of handling your request.

We use technical providers who may process data on our behalf: website host, email delivery tool, analytics tool.

We never sell or rent your personal data to third parties.

Cookies and analytics

This site uses cookies strictly necessary for its operation and, subject to your agreement, analytics and advertising cookies (Google Analytics, Meta Pixel).

You may configure your browser to refuse cookies at any time. Refusing non-essential cookies does not affect access to site content.

Your rights

Under Law 09-08 you have rights of access, rectification, objection and deletion regarding your data.

To exercise these rights, write to contact@mediaarkagency.com setting out your request. We respond within 30 days.

You may also lodge a complaint with the CNDP (www.cndp.ma).

Security

The site is served exclusively over HTTPS. Data submitted through our forms is encrypted in transit.

We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration or disclosure.

Services

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